Refund Policy
Fair & Transparent Subscription Refund Terms
We want every user to have a fair and transparent experience with Stock Meta Pro. Please read our refund policy carefully before purchasing a subscription.
1. Customer Requested Refund
If you decide to cancel your subscription for personal reasons after purchasing it, you may request a refund.
- A 25% processing and service fee will be deducted from your subscription payment.
- The remaining 75% will be refunded to your original payment method, subject to approval.
2. Refund Due to Our Responsibility
If a refund is required because of an issue caused by Stock Meta Pro, such as a verified technical or billing problem on our side:
- You will receive a 100% refund of your subscription payment, or
- A 100% cashback (if both parties agree to this option).
3. Credit Usage Policy
Each subscription includes a specific number of credits.
Once even a single allocated credit has been used, the subscription is considered partially consumed.
No refund will be available after any credit has been used, regardless of the reason for cancellation.
4. Refund Eligibility
To be eligible for a refund:
- The refund request must comply with this Refund Policy.
- No subscription credits must have been used (unless the refund is due to an issue caused by Stock Meta Pro).
5. Contact Support
If you have any questions, concerns, or believe your case requires special review, please contact our Support Team.
We will review your request fairly and do our best to provide an appropriate solution.
📧 Email Support: stockmetapro@gmail.com
💬 WhatsApp Support: +8801980126826